Refund Policy

At Little & Co Studio, we take care in creating and packaging each order. Due to the nature of our products, the following policy applies.


 

Change of Mind

We do not offer refunds or exchanges for change of mind, incorrect selection, or failure to read product descriptions.

 

Damaged or Faulty Items

If your order arrives damaged or faulty, please contact us within 48 hours of delivery.

To assist with your request, please provide:

• Your order number

• Clear photos of the damaged item and packaging

• If approved, we will offer a replacement, store credit, or refund where appropriate.

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Incorrect Items

If you receive the wrong item, please contact us within 48 hours and we will arrange a replacement.

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Custom Orders

Custom or personalised items are non-refundable, unless they arrive damaged or faulty.

Returns

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We do not require items to be returned unless requested.
If a return is approved, the item must be:

• Unused

• In original condition and packaging

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Return shipping costs are the responsibility of the customer unless the item is faulty.

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Refund Processing

Approved refunds will be processed back to your original payment method.
Please allow 3–7 business days for the refund to appear in your account.

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Contact

For all refund or return enquiries, please contact:
orders@littlecostudio.com.au
 

Important Note:
This policy is in line with Australian Consumer Law.
Customers are entitled to a replacement or refund for major faults or failures.

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This policy is in line with Australian Consumer Law.
Customers are entitled to a replacement or refund for major faults or failures.